Two thousand and seventeen was an important milestone for Engcon UK, the fast growing subsidiary of Engcon AB, the world’s leading manufacturer of tiltrotators. It was also a critical milestone for the UK, as interest in the potential for tiltrotators to transform the productivity of excavator owner-operators moved into the fast lane.
To support this rapid growth and provide everything UK dealers and owner-operators need, Engcon UK has set up an easily accessible, dedicated hub. It’s a one-stop shop for customers in Tewkesbury, just off J9 of the M5.
The hub houses a sales centre, spare parts division, repair workshop, training centre, and a 7-strong team of tiltrotator experts who cover sales, service, maintenance, training and all aspects of the business. Importantly, all staff have hands-on experience of heavy construction equipment, and each has an in-depth understanding of how Engcon tiltrotators make work safer, more efficient, productive and profitable for customers.
Tim Leach and Jamie Kirk are responsible for installation and engineering support; Andrew Badham runs internal sales, admin and logistics.
Product Ambassador Joseph Jonsson, who joined from Engcon Sweden says: “The UK is a very different market to the Nordic one. There you are hard pressed to find an excavator without a tiltrotator. In the UK, it’s a young market and we need to explain the role tiltrotators play in business.”
Mark Clare, Area Sales Manager/Demonstrator is a certified NPORS (National Plant Operators Registration Scheme) Training Provider and Assessor who is fully qualified to train and qualify owner-operators on all sizes and types of excavator, as well as Engcon’s tiltrotator safety awareness course.
The latest recruit, Jack Sklenar has just completed his training as a Sales/Product Ambassador in Sweden. “I’m from a family-run construction training company with several construction plant operator licences including the Excavator 360, front tipper etc,” says Jack. “I’m so pleased to be joining at this very exciting time in the UK’s adoption of tiltrotators.”
Engcon UK Managing Director, Robert Hunt, says: “The Engcon philosophy is all about our customers and the journey that they go through to become a tiltrotator owner. Everyone in our team is passionate about what we do and how it can transform customers’ businesses. Now that our team is complete and the one-stop-shop is fully operational, we’re able to provide a cradle-to-grave service that includes product selection, test drives, sales, installation, service and spare parts including warranty, and trade-in and upgrade work. It doesn’t matter whether you have a 30tonne+ excavator or a micro-digger; the experience must be the same.”